How do I add, complete and get reminded about tasks?
Updated 5 Oct 2026 · 3 min read
Tasks live on Home. Some you add yourself, like "Book the car service". Others ViamOne adds for you, such as renewing a passport that's close to expiring. Those are marked Found by ViamOne.
Every task you add needs a deadline, so it can sit in the right place on Home and on the calendar.
Add a task
- On Home, click the + at the top of the page, then Add task.
- Type what needs doing.
- Click Deadline (required) and pick a day. Click Add a time if it happens at a set time.
- With a time set, leave Remind 1 hour before on if you'd like a reminder.
- Click Set deadline, then Add.
- On Home, tap the + at the top, then Add task.
- Type what needs doing. You can also add a photo, video or voice note with Camera, Video, Voice or Attach.
- Under When, tap No deadline and pick the day, and a time if you need one, then tap Set deadline.
- Next to the deadline, the bell shows 1h before when a reminder is on. Tap it to switch the reminder off or on. It only works when the deadline has a time.
- Under For, pick who the task is for. It's Me unless you choose someone else.
- Tap Add to Home.
Mark a task done
- Click the circle on the right of the task (Mark done).
- To undo, open done this month at the bottom of Home, click Show, and click the circle again to Reopen.
- Swipe the task to the right and tap Done. A long swipe marks it done straight away.
- Or tap the task and tap Done.
- To undo, open done this month at the bottom of Home, tap Show, then swipe the task right and tap Reopen.
Get reminded
A reminder is a notification at the time you choose. It goes to you, the person who set it.
- Click ⋮ on the task, then Remind me….
- Pick Today, Tomorrow, In 3 days, In a week, In a month, or Pick a date & time….
- Tap the task, then tap Remind.
- Pick one of the quick choices, or Pick a date & time….
A small bell appears on the task once a reminder is set. On the phone, you can see and change upcoming reminders under More › Reminders.
Other things you can do
Open a task (tap it on the phone, or click ⋮ on the web) to:
- Change or clear its deadline
- Assign it to someone in the vault, or Nudge them about it
- Open the document it's about
- Remove it with Not relevant. For a task ViamOne found, it won't suggest it again.
On the phone, swiping a task to the left deletes it.
Note: Tasks due after this week don't show in the main list. Pick their day on the calendar to see them. See How do I use the calendar on Home?.
Didn't work?
The Add button stays greyed out
A task needs a name and a deadline. Pick a deadline and the button becomes active. For a thought with no date, add a note instead. See How do I use notes?.
I can't rename a task
Tasks ViamOne found keep their title, and so do finished ones. You can rename tasks you added while they're still open.
My reminder never came
Still need help?
Create a ticket and a person on our team will reply right here, on the support site.