Terms of Service

You must be at least 16 years old to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of a business entity, you represent and warrant that you are authorized to bind that entity to these Terms.

Subject to your compliance with these Terms, ViamLabs grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes. You may not sublicense, sell, resell, or otherwise commercially exploit the Service or its content.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. ViamLabs is not liable for any loss or damage arising from your failure to maintain the security of your account.

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to violation of these Terms, suspected fraud, or prolonged inactivity.

4.1 Ownership

You retain all ownership rights in the documents and files you upload ("Your Content"). By uploading content, you grant ViamLabs a limited, worldwide, royalty-free license to store, process, and transmit Your Content solely to the extent necessary to provide the Service to you.

4.2 Your responsibility

You are solely responsible for Your Content and the consequences of uploading it. You represent and warrant that: (a) you own or have the necessary rights to upload Your Content; (b) Your Content does not violate any applicable law or third-party rights; and (c) Your Content does not contain malware or harmful code. ViamLabs does not routinely review content you upload but reserves the right to remove content that violates these Terms.

4.3 AI processing consent

By using the Service, you expressly consent to the automated processing of Your Content by artificial intelligence systems, including third-party AI APIs (such as Anthropic's Claude), for the purpose of providing features including document classification, entity extraction, reminders, and chat-based queries. Your content is not used to train AI models.

4.4 No backup obligation

ViamLabs is not obligated to backup Your Content. You are solely responsible for maintaining independent copies of any important documents. We strongly encourage you to keep backups of all files you upload.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law
• Upload content that infringes third-party intellectual property rights
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Reverse-engineer, decompile, or disassemble the Service
• Use automated tools to scrape, crawl, or extract data from the Service without written permission
• Upload malicious code, viruses, or any content designed to damage systems
• Impersonate any person or entity or misrepresent your affiliation
• Use the Service to store, process, or transmit content that is illegal, harmful, or offensive
• Resell, sublicense, or otherwise commercialize the Service without our written consent

Violation of this section may result in immediate termination of your account and, where appropriate, referral to law enforcement.

Certain features of the Service may require a paid subscription. All fees are stated in USD and are non-refundable except as required by applicable law or as expressly stated in our refund policy. ViamLabs reserves the right to change pricing with at least 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

If your payment fails, your access to paid features may be suspended until payment is resolved. ViamLabs is not liable for any loss resulting from such suspension.

You agree to defend, indemnify, and hold harmless ViamLabs LLC and its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) Your Content; (c) your use of the Service; (d) your violation of any applicable law; or (e) your violation of any rights of a third party.

ViamLabs reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with ViamLabs in asserting any available defenses.

ViamLabs implements reasonable security measures as described in our Security page. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you use the Service at your own risk.

In the event of a data security incident, ViamLabs will notify affected users as required by applicable law. Any such notification will be provided in the most expedient time possible and reasonable under the circumstances, or as otherwise required by law. The scope, timing, and content of any notification shall be determined by ViamLabs in its reasonable discretion, subject to applicable legal requirements.

ViamLabs' liability for any data breach or security incident is expressly limited as set forth in Section 8 (Limitation of Liability). You waive any right to bring a claim against ViamLabs arising out of a data breach or security incident to the extent permitted by applicable law, and acknowledge that your sole remedy is limited to the liability cap set forth in Section 8.

11.1 Informal resolution

Before initiating any formal dispute, you agree to first contact us at[email protected] and give us 30 days to attempt to resolve the dispute informally.

11.2 Binding arbitration

If the dispute is not resolved informally, you and ViamLabs agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration, not in court, except as set forth below. The arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or such other arbitration body agreed by both parties. The arbitration will be conducted in English.

11.3 Class action waiver

11.4 Exceptions

Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration. Claims related to intellectual property infringement are not subject to arbitration.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. To the extent that any dispute is not subject to arbitration, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Texas.

ViamLabs reserves the right at any time to modify, suspend, or discontinue the Service (or any portion thereof), temporarily or permanently, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

We do not guarantee any specific uptime, availability, or response time. Scheduled and unscheduled maintenance may affect availability. ViamLabs shall not be liable for any service interruption or downtime.

The Service and its entire contents, features, and functionality — including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof — are owned by ViamLabs LLC or its licensors and are protected by copyright, trademark, patent, trade secret, and other applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Service without our express written permission.

The Service may integrate with or link to third-party services (e.g., Google OAuth, Cloudflare, Anthropic). ViamLabs is not responsible for the practices, content, or availability of third-party services. Your use of any third-party service is governed by that service's own terms and privacy policy.

ViamLabs may revise these Terms from time to time. We will provide at least 14 days' notice of material changes by email or prominent notice within the Service. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

Entire Agreement. These Terms, together with our Privacy Policy and Security page, constitute the entire agreement between you and ViamLabs regarding the Service and supersede all prior agreements.

Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver. Failure by ViamLabs to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. ViamLabs may assign these Terms without restriction.

Force majeure. ViamLabs shall not be liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, war, cyberattacks, internet outages, or government actions.

For questions about these Terms:
ViamLabs LLC
Email: [email protected]